HRSPWR CLIENT SERVICES AGREEMENT
This Client Services Agreement ("Agreement") is entered into by and between HRSPWR LLC ("HRSPWR," "Company," "we," "us," or "our"), and the undersigned client ("Client," "you," or "your").
By signing this Agreement and/or scheduling services with HRSPWR, Client acknowledges and agrees to the terms and conditions herein.
1. Scope of Services
HRSPWR agrees to provide professional detailing services, which may include but are not limited to: exterior washing, waxing, polishing, interior cleaning, leather treatment, engine bay cleaning, and other related services as listed in your specific service package.
Services may be performed on the Client’s private property, workplace, or another mutually agreed location.
2. Client Responsibilities
Client agrees to:
- Provide a safe, lawful, and accessible location for detailing services.
- Ensure access to the vehicle(s) to be serviced.
- Remove all valuables from the vehicle before service.
- Notify HRSPWR of any pre-existing damage, mechanical issues, or sensitive areas of the vehicle.
3. Payment Terms
Payment is due at time of booking unless otherwise agreed in writing. Prices are based on the selected service package and any add-ons. HRSPWR reserves the right to charge for additional labor or materials required due to excessive dirt, pet hair, or other unusual conditions. Late payments may incur a fee of 5% per week past the due date.
4. Cancellation Policy
Cancellations or rescheduling requests must be made at least 24 hours in advance. Failure to provide 24 hours cancellation notice or no-shows may result in a cancellation fee of up to 100% of the service cost.
5. Satisfaction Guarantee and Limitation of Liability
HRSPWR is committed to high-quality service. If you are not satisfied with the results, notify us within 24 hours of service. We may offer a touch-up or re-service at our discretion.
However, under no circumstances shall HRSPWR, its technicians, employees, contractors, or agents be held liable for:
- Pre-existing damage to your vehicle or property.
- Damage resulting from the condition of the vehicle (e.g., loose trim, rust, cracked paint).
- Damage caused by the detailing process where the damage was not reasonably foreseeable or preventable.
- Loss of or damage to personal items left in the vehicle.
The maximum liability of HRSPWR under this agreement shall not exceed the total amount paid for the specific services in question.
6. Assumption of Risk and Liability
Client understands and accepts the inherent risks associated with detailing, including but not limited to the use of cleaning chemicals, water, and electrical equipment.
Client expressly waives and releases HRSPWR, its owners, employees, contractors, and agents from any and all claims, demands, losses, damages, or liabilities (including but not limited to property damage, injury, or death) arising from or related to:
- Services performed on Client’s property or any third-party location.
- Actions, omissions, or conduct of any HRSPWR technician.
- Any result of detailing services, including but not limited to cosmetic outcomes or undetected damage exacerbated by cleaning.
7. Technician Conduct and Liability
HRSPWR ensures all technicians are trained and professional. However, technicians are not authorized to operate or move Client vehicles unless expressly agreed in writing. Client acknowledges that any alleged misconduct, negligence, or claims relating to technician behavior must be reported to HRSPWR within 24 hours for investigation.
HRSPWR is not liable for any third-party claims resulting from services performed at a Client's property, including but not limited to HOA complaints, environmental runoff issues, or noise disturbances.
8. Indemnification
Client agrees to indemnify and hold harmless HRSPWR and its technicians, employees, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including attorney fees) arising from:
- Client’s breach of this Agreement.
- Client's instructions to technicians.
- Services performed on Client's premises or under Client’s direction.
9. Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations under this Agreement if such delay or failure is due to any cause beyond its reasonable control, including, without limitation, acts of God, earthquakes, floods, fires, pandemics, epidemics, war, terrorism, cyber-attacks, labor disputes, government orders or restrictions, utility or telecommunications failures, or any other cause, whether similar or dissimilar to the foregoing, that is beyond the reasonable control of the affected party (each, a “Force Majeure Event”). The affected party shall provide prompt written notice to the other party of the occurrence of any Force Majeure Event and shall use commercially reasonable efforts to mitigate the impact of such event. If the Force Majeure Event continues for more than thirty (30) days, either party may terminate this Agreement, or reschedule the service upon written notice to the other party without liability.
10. Marketing Release
Client authorizes HRSPWR to take before-and-after photos of the serviced vehicle for documentation and marketing purposes. Photos will not include license plates or personal identifiers without additional consent. If you have any questions or issues with photos that have been used for marketing purposes and wish to have them removed please contact the HRSPWR team.
11. Non-Circumvention and Non-Compete
Client agrees not to directly or indirectly contact, solicit, or conduct business with any current, former, or prospective Contractor or Employee of HRSPWR outside the scope of their services with HRSPWR. Client agrees not to recreate, offer, or provide any competing detailing services. Client further agrees not to imitate, recreate, or represent HRSPWR’s brand, logo, trade dress, or distinctive service elements, use any confidential knowledge of HRSPWR’s proprietary methods, customer service scripts, community-building strategies, or any unique detailing processes.
12. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada. Any disputes shall first be addressed through informal negotiation. If unresolved, parties agree to submit to binding arbitration in accordance with the rules of the American Arbitration Association. Each party irrevocably submits and consents to the exclusive jurisdiction and venue of the State courts and Federal courts in and for Las Vegas, Nevada. The parties waive all rights to a trial by jury in any action, suit or proceeding instituted in connection with this Agreement.
13. Entire Agreement and Severability
This Agreement constitutes the entire understanding between HRSPWR and Client. No other oral or written agreements shall modify this unless agreed in writing by both parties. If any provision is found unenforceable, the remaining terms shall remain in full effect.
14. Acknowledgement and Signature
HRSPWR Representative Name: Leanna Haakons
Representative Signature (e-signature): Julia Hawkins
Date: April 17, 2025